Below you will find information on the features and functionality of eTEC's online training site for Construction Materials Technician Training. If you do not find the answer to your question here, please contact eTEC at support@go2etec.com for further assistance.
Minimum System Requirements
• Do I need any special hardware or software to use eTEC's online training site?
• Can I use a Dial Up connection to view the training material?
• How do I download, or upgrade to, Adobe's Acrobat Reader 8?
• How do I download, or upgrade to, Adobe's Flash Player 9?
Account Creation and Activation
• Why do I need to create an account with eTEC?
• How do I get a Customer Code?
• What happens after I click the "Register" button at the bottom of the registration page?
• If I have more than one Customer Code, do I need to have more than one account?
User Login
• I've tried to Login but I am getting the error message "Please enter a valid Username and Password." What should I do?
Enrollment in Training Modules and Bundles
• How do I get an Enrollment Code?
Using a Training Module or Bundle
• How long will it take me to use an eTEC training product?
• I have clicked on a link to a PDF Document but nothing happens. What should I do?
• I can hear the narration for a video but I do not see anything. What should I do?
• Can I watch a video in full screen mode?
• No matter how many questions I answer correctly, the quiz results indicate that I passed. Why is that?
Testing Equipment
• Where can I get the equipment used in the video demonstrations?